Legal

Privacy Policy

Last Updated: 27 August 2026

1. Introduction

Welcome to Trioo. We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, contact us, submit an enquiry, or use our services.

By using this website, you acknowledge that you have read and understood this Privacy Policy. We encourage you to review this policy periodically as it may be updated to reflect changes in our practices, technology, or applicable legal requirements.

2. Information We Collect

We may collect information that you voluntarily provide to us when you interact with our website or contact our team. This may include:

  • Your name and company name.
  • Email address.
  • Phone or mobile number.
  • Business address or location.
  • Information submitted through enquiry or contact forms.
  • Details relating to your service requirements or business enquiry.
  • Any other information you voluntarily provide to us.

We may also automatically collect certain technical information when you visit our website, such as browser type, device information, IP address, pages visited, approximate location, referring website, and website usage information.

3. How We Use Your Information

The information we collect may be used for legitimate business purposes, including:

  • Responding to your enquiries and requests.
  • Providing information about our services.
  • Preparing quotations, proposals, or business communications.
  • Providing and managing our services.
  • Communicating with clients, suppliers, and business partners.
  • Improving our website, services, and customer experience.
  • Maintaining website security and preventing misuse.
  • Complying with applicable legal and regulatory requirements.

4. Information Submitted Through Forms

If you submit information through a contact, enquiry, quotation, or service request form on our website, the information provided may be received by our authorized personnel for the purpose of responding to your request.

We request that you do not submit unnecessary sensitive or confidential personal information through website forms unless it is specifically required for the service you are requesting.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve website functionality, understand website traffic, remember preferences, and improve the overall user experience.

Cookies may also be used by third-party services integrated into our website, such as analytics, maps, security, or other website functionality.

You can control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

6. Analytics and Third-Party Services

We may use third-party services such as website analytics, hosting, security, mapping, communication, or other technology providers to operate and improve our website.

These third-party providers may process certain technical or usage information in accordance with their own privacy policies and applicable requirements.

7. Sharing of Information

We do not sell or rent your personal information to third parties.

We may share information with trusted service providers, professional advisers, technology providers, logistics partners, or other parties where reasonably necessary to provide our services, operate our website, respond to your requests, or comply with applicable law.

We take reasonable steps to ensure that information shared with service providers is handled appropriately and only for relevant business purposes.

8. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, loss, or destruction.

However, no method of transmission over the internet or method of electronic storage can be guaranteed to be completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted to or through our website.

9. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, provide our services, maintain business records, resolve disputes, meet contractual obligations, or comply with applicable legal and regulatory requirements.

When information is no longer required, we may securely delete, anonymize, or otherwise dispose of it in accordance with applicable requirements.

10. Your Privacy Rights

Depending on applicable law, you may have rights relating to your personal information, including the ability to request access to, correction of, or deletion of certain information, and to withdraw consent where processing is based on consent.

If you wish to exercise an applicable privacy right or raise a concern regarding the processing of your personal information, you may contact us using the details provided below.

11. Children's Privacy

Our website and services are intended primarily for businesses, organizations, and general users and are not specifically directed toward children.

We do not knowingly collect personal information from children where such collection is prohibited by applicable law.

12. Links to Other Websites

Our website may contain links to third-party websites, platforms, or services. These websites operate independently and may have their own privacy policies and terms.

Trioo is not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing their privacy policies before providing personal information.

13. International Data Transfers

Depending on the technology and service providers used by our business, your information may be processed or stored in locations outside your state or country.

Where applicable, we take reasonable steps to ensure that such processing is carried out in accordance with applicable data protection and privacy requirements.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or applicable laws and regulations.

Any updated version will be published on this page with a revised "Last Updated" date. We encourage you to review this page periodically for the latest information.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

Email: info@trioo.in

Phone: +91 73034 77199

Website: trioo.com

Address: 3003, Mahindra Luminare, Sector 59, Gurugram 122011, Delhi NCR, Haryana, India

16. Governing Law

This Privacy Policy shall be governed by and interpreted in accordance with the applicable laws and regulations of India, subject to the jurisdiction of the appropriate courts.